Privacy Policy

Privacy Policy for Dunes Buggy Dubai

Welcome to The Dune Buggy Dubai. Your privacy is extremely important to us. When you visit our website thedunebuggydubai.ae or book our services, we take full responsibility for keeping your data secure.

This policy explains how we gather, use, and protect your information to ensure a safe and transparent experience.


1. Definitions

  • Service: Refers to the thedunebuggydubai.ae website operated by The Dune Buggy Dubai.

  • Personal Data: Any information that can identify you, such as your Name, Email, or Phone Number.

  • Usage Data: Information collected automatically when you browse (e.g., IP address, browser type).

  • Cookies: Small files stored on your device to improve your browsing experience.


2. Information Collection and Use

We collect various types of information to provide and improve our service to you:

A. Personal Data

While using our Service, we may ask you for:

  • Full Name

  • Email Address

  • Phone Number (WhatsApp/Contact)

  • Address and Booking Details

B. Usage Data

When you visit our website, we automatically track:

  • Device IP Address and Browser version.

  • Pages visited and time spent on those pages.

  • The date and time of your visit.

C. Location Data

With your consent, we may use geographic location data to provide better pickup services and localized offers in Dubai.


3. How We Use Your Data

We use the gathered information for the following purposes:

  • To process and confirm your Dune Buggy bookings.

  • To notify you about changes or updates to our services.

  • To provide efficient customer support.

  • To monitor website traffic and improve user experience.

  • To detect and prevent technical issues or fraudulent activity.

  • To send promotional offers (only if you have opted-in).


4. Data Retention & Security

  • Retention: We retain your data only as long as necessary for booking fulfillment or legal requirements.

  • Security: We use industry-standard encryption (SSL) and secure servers to protect your data. While no method of transmission over the internet is 100% secure, we apply the highest commercially acceptable means to keep your info safe.


5. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the data we hold about you.

  • Correction: You can request to fix any incorrect or incomplete data.

  • Deletion: You can ask us to remove your personal data from our records.

  • Objection: You have the right to object to how we process your data.

To exercise these rights, please contact us at [email protected].


6. Cookies Policy

We use cookies to track preferences and analyze website traffic. This helps us understand what our visitors like. You can disable cookies in your browser settings, though some website features may not function perfectly without them.


7. Third-Party Service Providers

We may employ third-party companies (such as payment processors or hosting providers) to facilitate our Service. These parties only have access to your data to perform specific tasks on our behalf and are strictly obligated not to disclose or use it for any other purpose.


8. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we discover a minor has provided us with personal data, we delete it immediately.


9. Contact Us

If you have any questions regarding this Privacy Policy, please reach out: